What do we do?
We focus on Digital and Security as we believe that the future of all organisations small and large cannot be successful without incorporating them into your core business capabilities. They are not going away, they need to be embraced for you to grow. We work with you to do this so that you have the tools, methods and techniques to continually adapt to the constantly changing world we live in.
We can help your organisation through your journey, working together to build your digital capabilities and revolutionise the way you do business.
Our Consulting Services
At 8Pillars, we are happy to work with your organisation on your Digital Transformation journey. Backed by decades of experience and exposure to numerous organisations and industries, we understand the key elements that make up a successful digital transformation. Our experience and specialised expertise across both business and technology disciplines enable 8Pillars to provide a balanced and detailed view on recommendations in achieving your business objectives and goals.
Focused on helping organisations improve their performance, our team of professionals can objectively analyse existing organisational problems and challenges, and provide pragmatic advice, recommendations and plans for improvement and growth.
We specialise in providing advice on how to best use technology solutions in achieving your business objectives, including improvements to supporting business, organisational and operational processes, digital cultural changes, innovation opportunities, strategic management and success measurement techniques.
A key contributor in ensuring your organisation is built on a platform for success, is ensuring the entire organisation is heading in the same direction. We believe that carefully thought out strategies and supporting roadmaps are the cornerstone for successful business solutions and organisational transformations, keeping you competitive in today’s digital economy.
Our key strengths in this field cover:
- Business Capability Model Development
- CRM (Customer Relationship Management)
- CMS (Content Management System)
- Customer Digital Transformation
- Organisational Digital Transformation
- Information Security and Cyber Security
Information Security and Cyber Security is a key business enabler in today’s digital economy. Given the security volatility of emerging technologies through rapid evolution, and the holistic sharing of information across the globe and industries, the protection of your customers and organisations information is more crucial today than any other time in history.
Our trusted and experienced team will not only help ensure that the right and relevant security capabilities and controls are in place, but will also show you how certain security capabilities, solutions and services can help strengthen and grow your business in ways never imagined.
Covering all four (4) pillars: Identity Management; Threat Management; Data Security; and Security Operations; our team can take you through the relevance and importance of each pillar, including the key aspects and differences between Information Security and Cyber Security needs and services.
Our key strengths include:
- Best Practice Capability Models
- Business Architecture
- Technical Architecture
- Strategy & Roadmaps
- Regulatory Compliance
- Enterprise Security Frameworks and Methodologies
- Best Practice/Applicable Usage
- Security Posture and Competitive Analysis Assessment
- Multi-Channel Security Models and Capabilities
- Information Security Policy & Standards Assessments
- Innovation
Successful Digital Transformation is the key to business existence, “thrive or die”, in a competitive and rapidly changing economy. Digital Transformation is not an IT initiative it impacts every facet of a business which is why your Business Strategy drives Digital Transformation!
To reach digital maturity it takes more than investing in new technology. Strategic innovation and commitment to change, coupled with a clear and achievable strategy covering all aspects of your business are key to success. It requires thoughtful consideration of your business both internally and externally: from processes and procedures, to talent development, customer engagement and digital business models. This requires digital leadership from the top down and bottom up. Identifying what is working well, the gaps that have been uncovered from previous attempts to deliver “Digital Transformation”, or if you are new to the whole process – starting from scratch, to continually evolve your business to compete and succeed.
Our trusted and experienced team will not only help ensure that you understand Digital Transformation we will work with you to ensure you are established for success and uplift your resource capabilities so that you can continually evolve.
Our key strengths include:
- Best Practice Capability Models – Strategy, People, Process and Technology
- Digital Transformation Models, Frameworks and Methodologies
- End-to-end planning and execution of Digital Transformation initiatives
- Digital Innovation Consulting
- Digital Strategy & Roadmap development
- Digital Transformation and Regulatory Compliance / Risk Management Profiles
- Digital Strategic Posture and Competitive Analysis Assessment
- Understanding digital investment, defining business benefits, value metrics and capitalising on your organisations ROI
- Establishing a Digital Initiative for Success – preparing and implementing change ‘end-to-end user journey’.
- Best Practice/Applicable Usage
In a competitive global economy, understanding your customer demographic is a key contributor to growing your business in today’s fast pace demanding environment. Data is crucial to the future success of your organisation and privacy is rapidly becoming a key concern for your customers and the community you operate in.
Today’s digital economy is changing at a rapid pace, as new ways to deliver information and engage with customers and stakeholders day to day provides endless opportunities. Unfortunately, many of these new solutions are testing the existing traditional boundaries on the use of data and how it is handled. Understanding in-country data regulations and privacy requirements is crucial to ensuring that you avoid any breaches that could jeopardise or slow down your businesses growth, and/or damage your relationship with customers and the community.
Interlinked with our Information Security expertise, as privacy is a key contributor to “Digital Trust”. 8Pillars consultancy also covers your needs for Privacy and Data. We will work with your organisation to understand your data needs and enable you to manage your data effectively and efficiently, whilst ensuring any privacy requirements are met and that your data is used to the best of its abilities.
Our key strengths include:
- Consultancy on Privacy Requirements and Obligations (e.g. APPs – Australian Privacy Principles)
- Reviewing Data Requirements
- Data Mapping Methods and Techniques
- Consultancy on In-Country Data Regulatory Requirements and Obligations
- Storage and Management of Data
- Protection of Data
- Consolidation and Re-Use of Data
- Big Data Services and Trends
We believe that Project Management is not an administrative task but requires passionate individuals to drive change through organisations. Our Portfolio, Program and Project Managers are experienced delivering quality project solutions from inception through to implementation and are focused on developing strategic digital end-to-end solutions to drive business transformation.
Our key strengths include:
- Governance
- Project
- Program
- Portfolio
- Expert Opinions
- Reviews
- Maturity Capabilities
Business Analysis is the practice of enabling and facilitating change using a disciplined approach in all types of organisations. Business Analysis is used to identify and articulate change; identify and define solutions to maximise value; and lead the organisation through the change. Our Business Analysis Consulting and Advice is structured to work across the organisation (not just restricted to projects). For example: to define organisational strategy; enterprise architecture; leadership roles to define goals and requirements for programs and projects.
How is this done?
Business Analysis involves doing (WHAT)
By (HOW)
To achieve (WHY) By using a range of Business Analysis techniques and tools (Traditional to Agile) we work with you to introduce ‘fit for purpose’ change into your organisation.
Successful digital transformations are underpinned by the right (“fit for purpose”) services and solutions to meet your business needs. If new services and/or solutions need to be acquired, it is extremely important that the correct due diligence and supporting documentation is in place to avoid any situations that could come back and haunt you at a later stage.
Our team of professionals have extensive experience is dealing with vendors and ensuring that every detail is covered to ensure the product and/or service is right for your organisation. We understand the time and effort it takes to ensure you have the right solutions in place, not only to meet your business objectives, but also to ensure that they save you time and money in acquisition and any future maintenance.
We can assist at every stage of the process including; reviewing business needs/requirements; supplier evaluation and selection; negotiation and award of the contract; and induction; integration and measurement techniques.
Our key strengths include:
- Preparation and Execution of Tenders
- Request for Expression of Interest (REOI), Request for Proposal (RFP), Request for Quotation) RFQ
- Master Service Agreement (MSA) and Heads of Agreement
- Panel and Sourcing Arrangements
- Contract Negotiation
- Contract Management
- Stakeholder Management
- Vendor Management
- Procurement Compliance
- Regulatory Advice
Realignment of how employees operate, understand and see your business and their roles, how to promote and go to market, how to engage your customers, and how to use and adopt supporting technologies are key outcomes to measuring the success of change – this is where change management plays an integral role to ensure successful transformations and outcomes within your organisation.
Our key strengths include:
- Change Management Strategy
- Change Management Process, Principles and Techniques
- Readiness Assessments
- Communication Planning
- Stakeholder and Customer Engagement
- Coaching and Training Development
- Resistance Management
- Feedback and Corrective Strategy and Process
- Implementation and Review Strategy and Process
- Risk Management
Are you Ready to Make a Difference?
Find out how we can assist with your digital transformation journey
Covering Your Digital Landscape
Our experience across these industries strengthens our ability to adapt and understand your organisation. Our professional services team are here to help you identify key opportunities, industry challenges, and find your competitive edge to grow your business and stay relevant in today’s market.
Industries we work with...
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